Internet customers can stay loyal

In addition to our British website selling walking aids (walking sticks, hiking sticks, rollators, etc.), we used to also run an equivalent German website.  Unfortunately, for operational reasons we close down the German site a year or so ago.

 

It is nice, however, that we still get the occasional order (via the British website) from customers in Germany.  I think many remember the German site and want to stay faithful to Somerwood.

 

There is a stereotype of the internet customer: someone interested only in finding the best possible bargain in the fastest possible time.  It is gratifying therefore when online customers remain loyal and seek out a website they remember has provided good customer service in the past.